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At the heart of our maintenance management unit is our vehicle record, cost management and data computer system. This is used every time a call is made or received to record and manage the activities on a vehicle regardless of expenditure. The system enables Pullman to access a multitude of information enabling the control of costs such as global reports for different types of vehicle, warranty claims, identifying repeat work, reporting to manufacturers of repeat component failures, highlighting pre agreed charge out rates with repairs, records of all maintenance spend on each vehicle, all accident repair information and all components fitted to a vehicle. Our state of the art call centre allows us to effectively manage large call volumes and can offer call handling and incident management services at specific times, e.g. out of normal office hours or 24 hours a day, 7 days a week, 365 days a year. - Designed around your needs and requirements
- Cost efficient - pay a fixed amount each month or pay as you go
- Full incident management and call logging options
- Management reports at no extra cost
We can provide our customers with information in written, email or live web formats. Again at their request. To find out more, contact us today. |
